Legal Conditions For Account And Wallet Use
Our Legal conditions explain when you may create, access or maintain an account and how we handle requests connected with account records. Eligibility depends on local law, and we may ask you to complete phone verification before account access or a payment-status check. DANA, OVO, GoPay
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and QRIS can appear as wallet references in a transaction record, while bank transfer and virtual account payments may require matching account details before we can connect the receipt. We use the details you submit to check ownership, reduce mistaken wallet allocation and respond to policy
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requests. If a local rule affects access, a transaction or a request to amend your details, we will apply the applicable rule and explain the next available account step where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.